The Cash Application Specialist I will report to the Director of Credit. They will mainly be responsible for assisting the cash application function. Deductions management, offsets, and write-offs are included. Telephone and e-mail communication is involved. That may be with internal or external customers.
Ability to build relationships with both internal and external customers.
Retrieve and process bank files for auto-cash application in an ERP System.
Apply payments to customer accounts via remittance information from multiple sources.
Reconcile and balance daily cash receipts with General Ledger accounts.
Move Accounts Receivable items and payments across various General Ledger accounts though basic Accounting knowledge.
Use MS Excel to complete various tasks.
Perform various administrative functions for accounts, which may include recording contact changes for a customer.
Contact customers by telephone and e-mail to discuss the reasons for short payments. Record data in Get Paid system and forward to appropriate department for resolution.
Help customers with various payment methods, including a third-party electronic payment portal.
Apply credits and unapplied payments, assist customers in reconciling accounts.
Provide requested information to customers such as invoice copies and check application detail.
Attendance during regular work hours and overtime as required.
SKILLS & ABILITIES:
???Education: Bachelor's Degree (four year college or technical school) desired, Field of Study: Accounting, Information Technology, Business Administration, Marketing, or Communications preferred.
Experience: Four plus years of experience in Commercial Cash Application desired. Deduction or chargeback resolution experience preferred. Credit and Collections experience a plus.
Computer Skills: MS Office including Word, Excel, and Outlook. Basic Excel knowledge desired, with advanced understanding a plus. ERP System experience and familiarity with Accounts Receivable Specific Automated Software preferred. Experience retrieving and processing bank files for auto-cash application in an ERP system desired. Knowledge of third-party electronic payment portals preferred.
Certifications and Licenses: National Association of Credit Management (NACM) Certification a plus.
Other Requirements: Ability to interact professionally with others; including co-workers, vendors, and customers.