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Employer Information

Reports to UC Group CFO
Classification: Full-Time Exempt

Purpose of Job:

To manage a team and lead all credit and collections activities, while partnering with business to support the customer, growth and drive working capital improvements.  

 Job Duties and Responsibilities

• Manage team of 3-5 Collectors  
• Manage small portfolio of accounts
• Facilitate new customer onboarding
• Analyzes credit data to identify the degree of risk involved in extending credit
• Peer leadership across operational teams
• Lead credit related projects as needed
• Facilitate Dispute/Deduction management process
• Develop and implement collections strategies
• Promote growth and development of team 
• Performs other duties as assigned

Required Education/Experience:

• High school diploma (or GED)
• Minimum 2+ years of credits earned toward bachelor’s degree in Business   
• 3-5 years of related B2B Credit/Collections experience with demonstrated leadership (direct or peer)

Competencies:

• Excellent interpersonal and customer (internal/external) service skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate them when appropriate
• Intermediate or higher skills with Microsoft Office Suite (primary need is Excel)
• Flexible and able to pivot when priorities change
• Team builder
• High acumen in technology
• Effective communication skills, both verbal and written
• Results driven and collaborative leadership style