Job Details Description Position Summary: The Collections Specialist will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues and reducing accounts receivable Responsibilities: Analyzing and assessing the creditworthiness of a potential client using external credit risk management tools/reports. Account specific research and resolution in accordance with A/R goals and metrics. Making outbound collection calls in a professional manner while keeping and improving customer relations. Research and resolve customer disputes and complaints. Ensure follow up and resolution with internal team partners and external customers. Pr